Legal Terms For Wallet And Account Records
Our Legal notice explains the conditions attached to account access, identity checks, payment records and requests to change personal details. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, the related reference may be retained to match your account activity and resolve
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a status question. We may ask you to confirm your phone before account access, and we use the details supplied by you to check ownership. Access or eligibility depends on local law, and we may restrict a request where local rules require it. If you believe
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a record is wrong, contact us through the account support path with your registered phone and payment reference. We will use that information to locate the relevant record without asking you to send unnecessary account data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.